How care at home begins
From the first phone call to your first visit, we keep the process clear for patients, families, and referring providers.
The process
What to expect after you call
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Referral
Your doctor, hospital, or family can call (678) 643-1188. Skilled care requires a physician order.
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Insurance review
We help verify benefits and explain what may be covered before visits begin.
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Start of care
A clinician comes to your home to assess health, safety, medications, and what you want from care.
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Ongoing visits
Your team visits as often as the doctor ordered and keeps that physician informed.
Coverage
Medicare, Medicaid, and major insurance plans
Most medically ordered home health services may be covered when you meet your plan’s criteria. Coverage depends on your benefits, physician orders, and clinical need. Our team can help verify eligibility and talk through next steps.
- Medicare and Medicaid inquiries welcome
- We work with many commercial insurance plans
- Private-pay options may be available for extra support
First visit
How to prepare your home for care
A little preparation helps your clinician spend more time on your health and less time gathering basics.
- Have a current list of medications, allergies, and doctors
- Clear a path from the door to a comfortable seating area
- Keep insurance cards and photo ID nearby
- Write down questions for the nurse or therapist
Questions
Frequently asked
Do I need a doctor’s order?
Yes, for skilled home health services. Personal support needs can be discussed by phone so we can point you to the right path.
How soon can someone come to my home?
Timing depends on the referral, physician orders, and staffing. Call (678) 643-1188 and we will give you a realistic start window.
Can family stay during visits?
Yes. We welcome family involvement and will teach caregivers how to support recovery between visits.
What areas do you serve?
We are based in Powder Springs and serve surrounding metro Atlanta communities. Call to confirm we cover your ZIP code.
Start a referral today
Office hours are Monday through Friday, 9am to 5pm. Leave a message after hours and we will return your call.